Privacy Policy
1. Important notice
This Privacy Policy describes how we obtain and use your personal data, why we are allowed to do so by the law, who has access to your personal data and what your rights are. Please review it carefully.
In the event that the Site contains a separate Privacy Statement linked to via the Site homepage, in the case of conflict between that Privacy Statement and this Privacy Policy, the Privacy Statement shall prevail over this Privacy Policy.
We take your privacy seriously and use your personal data as further explained in this Privacy Policy. We are the "controller" of the personal data you provide to us.
You have the right to object to us processing your personal data for our legitimate business interests or for direct marketing purposes (including any related profiling).
2. Personal Data we may collect and why
Personal data is any information which identifies you personally whether directly (for example, your name) or indirectly (for example, information about your use of our products and services). We may collect the following data about you:
- Contact details: your name, email address so that we can contact you in response to an enquiry or in relation to services we provide.
- Correspondence: any additional personal data you may provide when contacting us by email or through our Site.
- Audio and text content: voice recordings, transcriptions, notes, and documents you choose to upload and process through our service.
- Details of visits to the Site: traffic data, location data, and other communication data.
3. Cookies
We collect information about your use of our Site through cookies. Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit.
The cookies we use are broadly grouped into: Essential cookies (required for core functionality), Analytics cookies (to understand site usage), and User Cookies (to remember your preferences).
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.
4. How we use your personal data
We use your personal data to: provide you with our services, send you service communications, track your usage, provide and improve customer support, maintain our records, and respond to enquiries and complaints.
We use third-party AI services (OpenAI) to process your audio and text content for transcription and analysis. These services are bound by their own privacy policies and data processing agreements.
5. Legal grounds for processing
Data protection law requires us to only process your personal data if we satisfy one or more legal grounds: your consent, necessity for the performance of a contract, or our legitimate business interests.
6. Who we share your personal data with
We may provide your personal data to our suppliers and service providers who provide certain business services for us, including OpenAI for AI processing and Firebase (Google) for authentication and file storage. We do not sell your personal data.
7. How long we keep your personal data
We retain your personal data for no longer than is necessary for the purposes for which it was provided. You can delete your account and associated data at any time from your settings.
8. Your rights
You have the right to: be informed about how we use your data, access your personal data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing, data portability, and object to processing.
To exercise any of these rights, please contact us through the Site.
9. Security
We implement appropriate technical and organizational security measures to protect your personal data. Audio files and notes are stored securely in Firebase Storage with access controls. All data transmission is encrypted using TLS/SSL.
10. Contact us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us through the Site.